Shipping Policy
Last updated: 01.09.2026
At Northbo, we aim to make ordering simple and keep you informed throughout the delivery process.
Our products are fulfilled by our trusted fulfilment partners and may be shipped directly to you.
Delivery
Standard Delivery – Free
Our current estimated delivery time for this product is approximately 6–13 days.
Delivery estimates are provided at the time of purchase and may vary depending on the delivery location, shipping conditions and other circumstances outside of our control.
Your estimated delivery timeframe will be shown during checkout where applicable.
Tracking
Tracking is available for orders placed with our standard shipping option.
Once your order has been dispatched, tracking information will be provided where available.
Please allow some time for tracking information to become active and update after dispatch.
Delayed Deliveries
If your order is delayed beyond the applicable estimated delivery timeframe, please contact us at northboorders@gmail.com.
We will check the tracking information and assist you with the next steps.
Where applicable, compensation or other remedies may be available in accordance with the shipping service used.
Delivery Address
Please ensure that your delivery address is correct and complete when placing your order.
If you realise that you have entered an incorrect address, please contact us as soon as possible. We will do our best to assist you, although we cannot guarantee that an address can be changed once your order has been processed or shipped.
Customs and Import Charges
Depending on the destination and fulfilment arrangements, customs duties, taxes or other charges may apply.
Where applicable, these charges will be the responsibility of the customer unless otherwise stated at checkout.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact us.
We will review the order and tracking information and work with our fulfilment partner to help resolve the issue.
If an order is confirmed as lost or otherwise qualifies for a refund or other remedy, we will work with you to resolve the matter.
Contact Us
If you have any questions about your delivery, please contact:
Northbo
Email: northboorders@gmail.com