Terms & Conditions
Introduction
Welcome to Northbo. These Terms & Conditions apply to your use of our website and to any purchases made through our online store.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website or making a purchase.
If you do not agree with these Terms & Conditions, please do not use our website.
1. About Northbo
Northbo is an online store offering a carefully selected range of products for babies, children and families.
Business name: NorthBo
Trading name: Northbo
Email: Northboorders@gmail.com
Throughout these Terms & Conditions, “Northbo”, “we”, “us” and “our” refer to the business operating Northbo.
“You” and “your” refer to the person using our website or placing an order.
2. Eligibility
You must be at least 18 years old to place an order through Northbo.
by placing an order, you confirm that you are legally able to enter into a purchase contract.
3. Our Products
We carefully select the products offered through Northbo and aim to ensure that product descriptions, photographs, colours, sizes and other information are as accurate as reasonably possible.
Please be aware that colours may appear slightly different depending on your device or screen settings.
We reserve the right to update product information, descriptions, availability and pricing when necessary.
Nothing in these Terms & Conditions affects your statutory consumer rights.
4. Product Safety
We take the safety of our customers and the children who use our products seriously.
Where applicable, product listings may include age recommendations, safety information and manufacturer's instructions.
Please read all product information, safety warnings and instructions before using a product.
Products intended for babies and children should always be used appropriately and, where recommended, under adult supervision.
If you believe a product may be unsafe, please stop using it and contact us at northboorders@gmail.com
5. Orders
When you place an order through our website, you are making an offer to purchase the products selected.
After placing your order, you will receive an order confirmation by email. This confirms that we have received your order but does not necessarily mean that your order has been accepted.
An order is accepted when we confirm that it has been accepted for fulfilment.
We reserve the right to refuse or cancel an order where, for example:
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A product is unavailable.
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There is an obvious pricing or product description error.
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We are unable to fulfil the order.
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We reasonably suspect fraudulent or unauthorised activity.
If we cancel an order after payment has been taken, we will arrange an appropriate refund.
6. Prices
All prices displayed on our website are shown in British Pounds (£) unless otherwise stated.
We make reasonable efforts to ensure that all pricing information is accurate.
We reserve the right to change prices at any time. Any price change will not affect an order that has already been accepted.
If an obvious pricing error occurs, we may contact you before fulfilling your order.
7. Payments
Payments are processed securely through Stripe.
The payment methods available to you will be displayed during checkout.
By completing your purchase, you authorise the applicable payment provider to process payment for the total amount of your order.
We do not store your full payment card details.
8. Website Use
You agree to use the Northbo website only for lawful purposes.
You must not:
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Use our website in a way that could damage, disable or interfere with its operation.
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Attempt to gain unauthorised access to our website or systems.
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Use our website for fraudulent or unlawful purposes.
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Copy or reproduce our website content without permission.
We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been breached.
9. Intellectual Property
The Northbo name, logo, branding, original text, graphics and website design are owned by or licensed to Northbo and may not be copied, reproduced, modified or used commercially without our written permission.
Some product photographs, descriptions and other materials may be provided by manufacturers, suppliers or other third parties and remain the property of their respective owners.
10. Third-Party Services
Our website may use third-party services to provide certain functionality, including payment processing.
Where third-party services are used, those services may have their own terms and conditions and privacy policies.
We are not responsible for the content or operation of third-party websites or services that we do not control.
11. Website Availability
We aim to keep our website available and accurate, but we cannot guarantee that it will always be uninterrupted, error-free or completely free from technical issues.
We may temporarily suspend or modify our website for maintenance, updates or other operational reasons.
12. Limitation of Liability
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited.
Nothing in these Terms affects your statutory consumer rights.
To the extent permitted by law, Northbo will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
13. Events Outside Our Control
We will not be responsible for delays or failures caused by circumstances outside our reasonable control.
These may include natural disasters, severe weather, strikes, government restrictions, technical failures, supply disruptions or other events beyond our reasonable control.
We will take reasonable steps to minimise any disruption where possible.
14. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be published on this page, together with the date they take effect.
The Terms & Conditions that apply to your order will generally be those in effect when your order is placed.
15. Governing Law
These Terms & Conditions are governed by the laws of England and Wales, unless applicable consumer protection law provides otherwise.
Nothing in these Terms affects any rights you may have under applicable consumer law.
16. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Northbo
Email: Northboorders@gmail.com